Optimize the customer experience with AI-powered chat and phone calls
Our AI technology offers scalability and precision to efficiently manage customer support and sales. Its advanced communication capabilities make interactions feel human, creating an experience where users don’t even realize they are speaking with AI. Whether it’s about resolving issues or driving sales, our solution adapts to meet customer needs in a seamless and powerful way.
AI that understands your challenges and solves them
An AI that not only sees your challenges but understands them deeply and delivers tailored solutions. With advanced technology and insights, it helps you streamline processes, solve problems, and take your business to the next level. Simple, smart, and always one step ahead.
Data Insights
Analyze speech, words, text, and also the emotions behind them. Our AI can identify frustration and anger, adjusting the direction of the conversation for a positive outcome.
Superb Customer Service
With the ability to communicate in all languages via chat or phone, our AI provides a personalized and seamless experience without wait times or transfers for every customer 24/7.
Third-party Systems
Our AI can communicate with all your systems and external APIs in real-time. It can update CRM, intranet, orders, logistics, and much more.
Regardless of size, we have a solution that fits your needs
We typically divide our customers into the following segments:
- 1 - 9 999 calls/month
- 10 000 - 49 999 calls/month
- 50 000 - 250 000+ calls/month
Self Hosted infrastructure
The most common mistake many make is relying on different AI services spread across multiple APIs. This often leads to slow response times, non-compliance with GDPR, and a high risk of errors within the chain.
At Vendio, we have the capability to host all services and AI models ourselves under one roof, enabling minimal response times, maximum reliability with GDPR compliance in mind.
Lay the foundation for conversations that are genuine and human
-
1
Define the need
Do you need a better solution for customer support, lead qualification, or cold sales calls? -
2
We create a conversation flow
Once we understand your needs, we can create a conversation flow to train your AI. We will also create a visual version that is easy for you to understand and follow.
A conversation flow is not a script. Think of it more as a set of instructions and tips on how to navigate a conversation naturally and in a solution-oriented way, rather than a fixed script -just like training a human employee. -
3
Launch and optimization
We quickly launch your AI assistant and ensure it performs at its best through continuous fine-tuning based on real customer interactions.
Any Questions? Find the answers here
Can't find the answer here? Just send us a message with your question.
Any.
Create an assistant to handle your customer support or a salesperson to manage your sales calls. Regardless of the area, we will tailor a solution for you, with an AI assistant that understands your business and communicates with your internal systems to update or retrieve data.
Any.
Vendio AI currently supports almost all languages. Otherwise, we can always train our AI model to learn a new language as needed.
Yes.
You can use Vendio AI to both make calls to customers and receive calls from them.
Thousands.
You can make or receive thousands of phone calls simultaneously. The same applies to our chat.
Yes.
Currently, we have about 100 different voices to choose from, and we can also create new ones for you based on tone, gender, language, or dialect.
Yes.
You can choose to use both chat and phone, or just one of them.
You can click on "Request a Demo" in the menu to schedule a demonstration.
We offer a personalized walkthrough of Vendio AI, where we provide a demo tailored to your needs.
Your Expert in AI
& System Development
With decades of experience, we have been working with Machine Learning (ML) long before AI became widely available.
We are specialists in AI, system development, and have deep expertise in software development.
We create intelligent and tailored solutions that optimize businesses, automate processes, and manage complex data.
Within our team, we have experience across a wide range of industries, from popular services in streaming, payment solutions, fintech, IoT, and EdTech to industrial and IT security. Chances are, you already use our work daily through services we have helped develop.
AI that works for you, feels human, and delivers results.